Frequently Asked Questions (FAQs)
General
What is Mathagoras?
Mathagoras is an online platform that provides personalized, one-on-one mathematics tutoring. Our lessons focus on building strong conceptual understanding, improving problem-solving skills, and helping students gain confidence in math.
Who are the lessons designed for?
Our lessons are designed for school students, exam candidates, and anyone looking to improve their understanding of mathematics. We adapt our teaching approach based on each student’s level and learning needs.
What makes Mathagoras different from other tutoring platforms?
Mathagoras focuses exclusively on mathematics and offers fully personalized lessons. Each session is tailored to the student’s pace, goals, and learning style, ensuring effective progress and long-term understanding.
Booking & Services
Does Mathagoras offer a free trial lesson?
Yes, we offer a free trial lesson. This allows students to meet their tutor, experience their tutor’s teaching approach, and discuss their learning goals to continue with regular sessions.
What types of lessons can I book?
You can book regular lessons for ongoing learning or exam preparation lessons for focused, short-term goals. Each lesson type is designed to match specific academic needs.
How do I book a lesson?
You can book a lesson through the booking page by selecting your preferred lesson type, choosing a date and time, and completing the booking steps. You will then receive further instructions to confirm your session.
Can I book lessons on a regular schedule?
Yes, Mathagoras allows you to schedule recurring lessons on a weekly basis or multiple times per week. This helps maintain consistency and supports long-term learning progress.
Can I reschedule or cancel a lesson?
Lessons can be rescheduled or canceled up to 24 hours before the scheduled time. Requests made after this period may not be accepted.
Lessons
How are the lessons conducted?
All lessons are conducted online using Zoom. Our tutors use digital whiteboards and interactive tools to explain concepts clearly and engage students effectively.
How do I join my lesson?
After booking, a Zoom meeting link is provided in your student dashboard. You can join the lesson by clicking the link at the scheduled time.
What happens during the trial lesson?
During the trial lesson, the tutor assesses the student’s current level, understands their learning goals, and demonstrates the teaching approach. This helps create a personalized plan for future lessons.
Pacakges
Does Mathagoras offer lesson packages?
Yes, Mathagoras offers discounted lesson packages for students who want to book multiple sessions. Packages provide better value and support consistent learning.
Do lesson packages expire?
Yes, lesson packages must be scheduled within a defined validity period. Students are encouraged to plan their lessons in advance to fully utilize their package.
Can I choose my schedule with a package?
Yes, you have full flexibility to schedule your lessons based on availability within the package validity period.
Payments & Refund
How do payments work?
After booking a lesson, Mathagoras sends a secure payment request to your registered email. You can complete the payment by following the instructions provided in that email.
What payment methods are available?
Currently, payments are processed through Payoneer payment requests. Additional payment methods, including PayPal and card payments, are being introduced.
Does Mathagoras offer refunds?
At present, Mathagoras does not offer refunds on booked lessons or purchased packages. However, exceptional cases may be reviewed by our support team.
Parent's Related
Can I book lessons for my child?
Yes, parents can book lessons on behalf of their children. We recommend using the parent’s email address to receive payment requests, booking confirmations, and important updates.
How will I receive lesson updates and notifications?
All booking confirmations, payment requests, and lesson details are sent to the registered email address. It is important to use an active and accessible email for communication.
Can my child learn with a friend or sibling?
Yes, Mathagoras supports small group learning sessions for siblings or friends. This option may include special pricing and offers a collaborative learning experience.
